Space Tech Explorers — Privacy Policy

Privacy Policy

At Space Tech Explorers (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, services, educational programs, satellite kits, workshops, and any related applications (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

• Name, email address, phone number, and school/organization details.
• Billing information, such as payment method and transaction details (processed securely through third-party providers).
• Account login details when you register with us.

b) Student & Educational Information

• Age group, grade level, or curriculum alignment data (for educational customization).
• Submissions, projects, or assessments completed within our programs.

c) Technical Information

• Device details, browser type, IP address, and operating system.
• Usage patterns, pages visited, and activity logs for improving Services.

d) Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, track performance, and personalize content.

2. How We Use Your Information

• Provide, operate, and improve our Services.
• Process payments and manage subscriptions.
• Customize learning experiences for students.
• Send updates, newsletters, and promotional materials (with opt-out options).
• Support alignment with educational standards (e.g., NGSS, STEM.org).
• Monitor usage for safety, fraud prevention, and troubleshooting.

3. How We Share Information

We do not sell or rent personal information. We may share information with:

• Service Providers for payment processing, hosting, analytics, and customer support.
• Educational Partners (schools, teachers, mentors) directly involved in our programs.
• Legal Requirements when required by law, regulation, or government request.
• Business Transfers in case of mergers, acquisitions, or reorganization.

4. Data Retention

We retain personal data only as long as necessary to provide our Services, comply with legal obligations, and support educational requirements. Student project data may be anonymized and used for research or reporting.

5. Children’s Privacy

• Our Services are designed for educational use under teacher/parental guidance.
• We do not knowingly collect personal data from children under 13 without verifiable parental consent.
• If we discover that a child’s personal data was collected without consent, we will promptly delete it.

6. Your Rights

Depending on your location, you may have rights to access, update, or delete your personal information; withdraw consent for marketing; and request data portability or restriction of processing. To exercise these rights, contact us at contact@spacetechexplorers.com.

7. Security

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. While we take strong measures, no system is 100% secure.

8. International Users

Our Services may be accessed globally. By using our Services, you acknowledge that your data may be processed and stored in the United States and other jurisdictions with different privacy laws.

9. Third-Party Links

Our Services may contain links to third-party websites (e.g., NASA, ISRO, STEM.org). We are not responsible for the privacy practices of such third parties. We encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised accordingly. Significant changes will be communicated via email or platform notice.

11. Contact Us